I have a NatWest bank account with the telephone banking facility, which is actually really handy.
My gripe is this...... through the automated system you have to enter three different numerical codes, firstly your 8 digit account number followed by your 6 digit sort-code and lastly your 4 digit pass code. Then you get to speak to someone at the telephone banking HQ.

What is there first question they ask you 9 times out of 10? It is, can I please have your account number and sort code. WHYYYYYYYYYYYYYYYYYYY??????

I have just spent 2 minutes trying to dial in all 18 numbers whilst driving risking my fucking life, why the hell do I need to tell you them again?

While I'm on it, it's the same with O2, you phone up have to enter your phone number into the automated system, then when you are eventually connected to a human after hearing 117 different fucking options, the first question he/she asks is can I have yor mobile number please.


ARRGGHHHHHHH!!!!!!!

I'm sure they set it up in a way that it is so difficult that you end up giving up and throwing a paddy about it so they don't have to take your call. Lets be honest, we are only ever going to call to normally complain about something and they don't want to be hearing none of that do they?

Bunch of twats the lot of them.

trying to dial in all 18 numbers whilst driving risking my fucking life

And everyone else's.

Lets be honest, we are only ever going to call to normally complain about something

Not true, because of my erratic work hours, I do 99% of my banking over the phone, for example with NatWest alone I have 4 bank accounts, 2 Credit Cards and a mortgage. So the only complaint I'd be making is about the poxy automated system.
Oh well at least the call centre is in the UK, you don't begin to want to open up that can of worms with me.

trying to dial in all 18 numbers whilst driving risking my fucking life

And everyone else's.

Relax Dave, it's not your group, kick your shoes off, unwind and chill the fuck out ;)

telephone banking

I thought for a second you were refering to our sex chats

I thought for a second you were refering to our sex chats

ssshhhh, everyone will want my number, I've told you before it's Raa's loveline ;)

Relax Dave, it's not your group, kick your shoes off, unwind and chill the fuck out ;)

I was being a cantankerous old git, I'll have you know!

Anyway, I always assumed that it was either that they pretend to have fancy call handling software but don't really or they just want to double check in case you typed in a random number (unlikely I know)

I was being a cantankerous old git

As was I.

Being?

I'll have you know I AM A CANTANKEROUS OLD GIT! (Long before my time as well.)

I've told you before it's Raa's loveline ;)

I thought I was the only one that had a love line.

*Sulks*

I thought I was the only one that had a love line.

*Sulks*


I know something that will put a smile back on your face.

I was gonna post a pic of your bollock, you quick cunt.

*Phones love line......smiles*

Those 0898 numbers aren't half expensive though Magnum.